Shipping & Returns

Shipping

We ship with PostNL to domestic and foreign countries.

Inland

Letterbox parcel+ with track & trace € 4,25
Letterbox parcel+ registered with track & trace from € 10,30
Free shipping from € 50.

Should the order not fit into a mailbox package we will contact you about shipping and associated costs.

The estimated delivery time with PostNL is 2/3 days.

Abroad

Letterbox parcel+ with track & trace from € 8,95
Letterbox parcel+ registered with track & trace from € 10,50
Free shipping from € 95 in EU, UK & Switzerland

Should the order not fit into a mailbox package we will contact you about shipping and associated costs.

Returns

If you want to exchange or return the order please always within 14 days (see return conditions).
Then send a message to mail@lalana.rocks with your order number from the order.
The purchase amount will then be refunded within 14 days upon receipt of the return.

Return conditions

– The item has not been worn/used.
– The item is not damaged.
– The item will be returned with original packaging.
– Shipping costs of the item to be exchanged and/or returned are at your own expense.