Shipping & Returns

Shipping

We ship with PostNL to domestic and foreign countries.

Inland

Mailbox package with track & trace € 3.95
Letterbox package registered with track & trace from € 8,55
Free shipping from €50

Should the order not fit into a mailbox package we will contact you about shipping and associated costs.

Estimated delivery time with Post NL is 2/3 days.

Abroad (Belgium, France, Germany, Luxembourg, United Kingdom)

Mailbox package with track & trace from €5.70
Letterbox package registered with track & trace from € 10,50

Should the order not fit into a mailbox package we will contact you about shipping and associated costs.

Returns

If you want to exchange or return the order, this should always be done within 14 days (see return conditions).
Then send a message to mail@lalana.rocks with your order number from the order.
The purchase amount will then be refunded within 14 days upon receipt of the return.

Return conditions

– The item has not been worn/used.
– The item is not damaged.
– The item will be returned with original packaging.
– Shipping costs of the item to be exchanged and/or returned are at your own expense.